Implementation of Universal Health Coverage (UHC) is one of the essential elements of the healthcare system, with the aim to advance the well-being of Palestinians. With the generous support from the World Bank and with the trust of the Ministry of Health, the Palestinian National Institute of Public Health has been asked to implement several components of UHC to advance the agenda on a national scale. The work will address health financing, capacity building of health workforce, and quality of care through family-practice reform system.
The health financing component tackles health-financing policy options and frameworks, and develops a roadmap for universal health insurance. On the other hand, the health workforce component focuses on studying the labour market quantitatively and qualitatively, and supports MoH and other partners in developing a national health workforce strategy.
Development of both health financing and workforce is interconnected with the family practice approach, which will be implemented in MoH primary health care facilities in West Bank and Gaza. It will be implemented in a progressive manner, initially in three districts in the West Bank and selected clinics in Gaza.
Family practice services are provided by family doctors, and supported by multidisciplinary teams. The approach is characterized by comprehensive, continuous, integrated, coordinated, collaborative, personal, family, and community oriented services. It provides comprehensive medical and psychosocial care with an emphasis on integrated personal care within the family as a unit. The goal of the family practice model is to ensure high-quality primary care by creating the ideal conditions for improvement.
Several activities will be carried out during the implementation of a comprehensive family practice model:
• Selecting and training family practice teams, and ensuring an effective management structure.
• Building capacity of general practitioners in Family Practice.
• Developing a patient information system to support the family file and guarantee a proper flow of work. Infrastructure and procurement of needed computers will be part of the enrolment plan.
• Focusing on the continuum of care through enhancing referrals and patient information management between primary health care and the hospitals.